Term and Conditions
Terms and Conditions
The visitors are requested to carefully read the terms and conditions mentioned in this user agreement. It contains necessary information about the usage of the website as well as important information on the provision of services that you can obtain through this website. By visiting this website and placing an order or using our services, you enter into our “legally binding agreement.”
The company has the right to change, add or modify some or whole provisions. If you do not agree to the Terms and Conditions of this agreement, you must stop using this website. By continue using our services after changing Terms and Conditions published on the website, you agree to the modified Terms and Conditions.
Services and its Use
1.1 An entity offer services performed by qualified writers include editing and proofreading services to clients and is designed to help the clients in completing coursework or writing assignments. The entity does not guarantee good grades upon submission of the product to an academic institution. This agreement purposes to provide the clients with an original piece of writing or research services. The Entity does not take responsibility of improper use of the research by the client.
1.2 The clients are required to check their university guidelines about using research and writing services to be sure they are not prohibited by law in the state. The client must do so prior to placing an order.
1.3 The client agrees to use research and writing services on their own will and agrees that the entity, its writers and employees are not liable for the decision to use any services that violate the rules or regulations set by the client’s university. The entity is not responsible if the client provided the wrong information.
1.4 The company do not ask for the age of visitors on the website. If the visitor is not older than sixteen years, they have to get permission from the parent/guardian first for sending any personal data.
1.5 If a parent/guardian thinks that the minor has provided personal information to the entity with no consent, please contact us.
1.6 Providing incorrect information violates the terms of this agreement.
2.1 Placing an Order. When placing an order, the customer is responsible for providing a correct email address and phone number. There are times when contact with the client is necessary. Failing to provide valid contact details can hinder in the completion of the order and client will be responsible for the late delivery.
2.2 Any instructions provided by the client for the order or any other files associated with the order will be visible to the writer once payment has been confirmed. The entity refuses responsibility for sharing any personal information voluntarily with the writer by the client.
2.3 Payment. The entity will not start working on a client’s order until the client pays the whole amount. It is the responsibility of the client to pay while placing an order for the timely delivery.
2.4 Discounts. The client must fill the order form carefully. Once the order has been paid, no discount will be given. The company is not required to offer compensation or replacement for the client’s failure to use the code at the time of payment.
2.5 Instructions. The entity functions according to the client’s instructions so they must be precise and accurate. If instructions are unclear and additional guidelines are needed to complete an order but are not given on time, the entity will not be responsible for lateness of order. Revision requests can only be made based on the original instructions. Any other changes will be considered as “editing” and additional charges will apply. No free revisions will be made if instructions deviate from the original order. All the necessary information must be sent before the writer starts working on it. Failure to do so violates the agreement.
2.6 Sources. The writer can any use relevant source to complete an order, which includes any source and is not limited to journals, interviews, books, newspapers, and online publications unless the client instructs for the use of specific sources. The client must provide this instruction on the time of placing order.
2.7 Matching the Academic Level. If the customer chooses the incorrect academic level in the order, the client is liable for the mistake. It is their responsibility to pick the appropriate academic level that is required for the completion of an order. If a client makes an error, it is his or her responsibility to contact Customer Support for help.
2.8 Checking the Messaging System. Messaging system is a source of communication. The client is responsible for checking the system for messages from either the writer or the support team. The client should respond to queries or requests for additional information on time. Failing to check the messaging system regularly is not a basis for a refund. Customers who do not understand how to use the system should contact customer support for help.
2.9 Wrong Order Placement. The entity has the right to refuse to submit order when the instructions are not consistent or that deviate from the original order. Failing to provide the correct description, selecting the incorrect product, requesting a short deadline and asking for a writer upgrade will result in additional charges. The entity does this to make sure that each and every client’s order is properly processed and correct writer can be assigned. A client will always be asked to approve any additional charges before they are applied.
2.10 Tracking Order Progress. The client should be in contact with the Support Team and pay attention to the order progress. Possible updates include the following:
Awaiting payment – This means payment must be made to start the order.
Order has been started – The order is paid and the writers are gathering information.
Work in progress – The writer is working on the order.
Completed – The product is uploaded and the client can view it.
Returned for revision – The order is being revised according to the client’s instructions.
Hold – Support Team has put a hold on order or the writer is not working on it temporarily. The client can contact for information.
Cancelled – The order has been cancelled.
2.11 The customer can request a draft but the entity cannot guarantee a draft if the urgency is placed at 3 to 48 hours.
2.12 Preferred Writer. The client can ask for a certain writer when making an order. The entity has the right to deny this request based on the writer’s quality, speed, history or anything else that could hinder completion of the order. The entity will notify the customer with supporting materials. Still, if the customer wants to use a specific writer, the entity will not guarantee the product and no refund will be offered.
Delivery and Downloading Policy
3.1 The entity works to achieve the highest satisfaction level possible. The entity will not be responsible for any issues with downloading, spam filters, incorrect email and lack of an internet connection or negligence on the part of the client or anything else beyond the control. The Support Team is always available to assist in delivery issues.
3.2 When the product is delivered on time, the entity is not liable for a customer who failed to download the file. The client will be payable for the product and no refund will be given.
4.1 Eliminating fraud and protecting the customer’s billing information is a top priority for the entity. The entity, along with banks, merchants and other authorities, is obliged to protect a customer’s credit card information. Because the entity does business online, so no handwritten signature will be required.
4.2 The entity has rights to ask the client for:
a billing statement
a copy of your credit card (cover all but the last 4 of the numbers)
This information is used for verification purpose only and will never share with third parties.
4.3 The client must provide the correct billing information for payment verification. Failing to provide correct billing information or if the payment is declined, the order will not be started.
5.1 The entity has the right to cancel any order when there is a lack of communication or cooperation on the part of the customer that hinders the completion of the order or when there is suspicion of fraudulent activity. In such cases, the entity does not guarantee reimbursement. Each instance is investigated separately and the final decision is made by the entity based on the circumstances of each case.
5.2 The customer has the rights to end the agreement by not visiting and ordering from this company.
6.1 Revisions are provided free for customer’s satisfaction. A client has 14 days for revision after delivery of the order. After 14 days, the client can still request revisions or ask for edits, both at an additional charge.
6.2 When the revision requests do not match the original order directions, the Quality Assurance Department can deny the request. If the request falls within the guidelines, the entity will revise the order to meet the original directions, at no charge. For more information, please review our refund policy.
7.1 To ensure the guaranteed originality, each product is checked using high-quality plagiarism software, Turnitin.
7.2 The customer can ask for the Turnitin report for the product without any charges. The company will provide a plagiarism report along with the order. But the company will not provide a Turnitin report with revisions.
8.1 Every product will be following the precise guidelines of the client and will be delivered on time.
8.2 The entity doesn’t guarantee that proofreading, editing or formatting will be plagiarism-free. Any paper that is not written by the entity will not be checked for plagiarism. The entity will not offer a refund in cases when the formatting or editing is found to be plagiarised.
8.3 Cancellation of an order can be made any time before the order is finished but the charges will apply.
8.4 The requests for refund or cancellations must be made in writing. The client can email the Support Team or can send a note in the Messaging Service. Customer is allowed for a partial refund if not satisfied with the quality. The company will approve or deny refund requests if the wrong claim is made.
8.5 When a refund request is made due to poor product quality, the customer must present solid evidence and reasons before requesting for a refund. The refund request will then be forwarded to the “Quality Assurance Department” for review. The QA Department has a right to accept or reject refund request due to quality.
8.6 The refund request must be received within 72 hours of order completion or the entity will assume the customer is satisfied with the final product. After 72 hours, a refund will not be given.
8.7 In cases when a full refund is offered, the company holds authorship and the client cannot use the product. With the refund processing, the client loses the rights on the product. If a client is found using any of the content, legal action will be taken and the client has to pay extra charges for this. See Refund Policy.
9.1 Entity has a right to contact a customer via any source of communication with information on special offers, new services, discounts or any other material the entity deems useful to the customer.
9.2 The client agrees to get emails and other electronic communication from the entity that is not limited to SMS messages.
9.3 If the client does not want to receive marketing messages, the customer can contact us.
10.1 The company has the right to change, modify, revise or amend the provisions in this agreement. The clients agree to be bound by any modifications, changes, revisions or amendments by continuing to use the services of the website. The changes made will not be informed to clients individually. The clients can review the agreement for changes on the website.